Welcome to the JG Power website (https://www.jgpowertech.com/). We are a B-side company focused on water pumps, motor research and development, production, sales and related technology services. We always value the privacy protection and data security of users (including business users, partners, visitors, etc., collectively referred to as “Users”). This Privacy Policy aims to clarify the scope, manner and use of user information that we collect, use, store and disclose, inform users of their privacy rights and protection measures, and comply with relevant laws and regulations such as the People‘s Republic of China‘s Personal Information Protection Act, the People’s Republic of China’s Cyber Security Act, the Data Security Act, as well as international privacy-related regulations such as the European Union’s GDPR, to provide users with a secure and reliable website experience.
Please carefully read and fully understand this Privacy Policy before you access and use our website and related services. Once you access and use this website, it is considered that you have agreed to all terms of this Privacy Policy. If you do not agree to this Policy, please do not access or use this website and related services.
1. Scope of Applicability
This Privacy Policy applies to all user information that we collect, use, store, and disclose when you access our official website and use the various features provided by the website (including but not limited to product consultations, asking for pricing orders, requesting technical services, downloading materials, registering an account, etc.).
This Policy does not apply to the following scenarios:
– Information collected by third-party websites or services (including, but not limited to, third-party platforms linked in our website, partner websites), such information subject to third-party privacy policies;
– Information that users disclose to third parties through this website, or information that users themselves post on public channels;
– Information that is not actively collected by us and cannot identify specific users (such as website traffic statistics, industry trend data after anonymization, etc.).
2. Scope and method of information collection
We follow the principles of “legal, legitimate, and necessary” to collect only the user information necessary to realize B-side business functions and provide quality service, not collecting information unrelated to the business. The specific scope and method of collection are as follows:
2.1 Enterprise user and partner information
When you conduct B-side business with us as an enterprise user, distributor, agent, engineering partner, etc. (such as asking for pricing, purchasing water pump/motor products, cooperation negotiations, technical cooperation, etc.), we collect the following information:
– Corporate basic information: Corporate name, unified social credit code, registered address, operating address, contact method (fixed phone, corporate email), operating scope, etc., used to verify corporate identity, sign cooperation agreements, and conduct business connections;
– Contact information: Company contacts‘ names, positions, contact numbers, email addresses, etc., used for business communication, order notifications, technical contacts, after-sales services, etc. ;
– Business-related information: pricing requests, purchase lists, product models, order information, contract information, payment information (only necessary payment credential information is collected, and sensitive payment information such as full bank card numbers and payment passwords are not stored), technical service requirements, device use cases, etc., used to complete order fulfillment, provide technical support, and optimize products and services.
Methods of Collection: Collected mainly through forms you actively fill out (such as asking form, cooperation application form), materials submitted after offline discussions, mail communication, phone communication records, and other methods. Some information is verified and supplemented through legal public channels such as corporate credit information disclosure systems.
2.2 Website visitor information
When you only visit our website and do not register or submit a business application, we collect the following non-identifying information and necessary log information:
– Device and network information: Device model, operating system, browser type, IP address, access time, access duration, page access, network operator, etc., used to statistically assess website traffic, analyze user access habits, optimize website performance and user experience;
– Cookies and related technical information: To facilitate your subsequent visits to the website without having to enter information repeatedly and improve access efficiency, we use technologies such as cookies, web beacons (Clear GIF), etc., to collect your website access preferences (such as frequently viewed product categories, technical documentation). You can turn off the cookie feature through your browser settings, but after turning it off, you may not be able to normally use some convenience features of the website, please understand.
2.3 Other necessary information
To comply with legal and regulatory obligations, to ensure business security (such as preventing fraud, confirming the authenticity of transactions), or to provide specific services at your request (such as technical training, device debugging guidance), we may collect additional relevant information that you voluntarily provide, informing you clearly of the purpose and use of the collection before the collection, and only collecting it after obtaining your consent.
It is particularly necessary to clarify that personal information refers to various information related to a natural person who has been identified or can be identified, excluding information after anonymizing processing; sensitive personal information is personal information that, once leaked or illegally used, can easily lead to the personal dignity of a natural person being violated or the personal and property security being compromised. We will take additional protection measures for sensitive personal information.
3. Purpose of Information Use
The user information we collect is used only for the following legitimate purposes, not for purposes unrelated to this policy agreement, and for use beyond the following scope, your explicit consent will be required separately:
– Operating B-side business: including but not limited to business negotiations, order fulfillment, product delivery, after-sales service, technical support, invoicing, payment settlement, etc. ;
– Optimization of products and services: Optimizing the design, production, and technical solutions of water pumps, motor products, and improving website functionality and service quality based on users‘ business needs, access habits, and feedback;
– Information communication: to send you business-related notifications (such as order progress, product updates, technical training, after-sales service reminders), industry information (such as water pump and motor industry policies, technology trends), etc. If you do not wish to receive such information, you can inform us by contacting us that we will stop sending it promptly;
– Security assurance: Preventing cyber attacks, fraudulent behavior, ensuring the security of websites and user information, maintaining normal business order;
– Fulfillment of legal and regulatory obligations: providing relevant information and co-operating with investigations, regulatory work, etc. as requested by legal and regulatory, administrative or judicial authorities;
– Other uses with your consent: such as for collaboration promotion, industry communication (all of which will require your explicit consent in advance and will not disclose your core sensitive information).
We only retain your personal information for the minimum period necessary to achieve the purposes of use, except when extended retention periods are required as permitted by relevant laws and regulations; if business termination or information is no longer needed, we will delete or anonymize your information according to law.
4. Information Storage and Protection
4.1 Information storage
– Storage location: The user information we collect (including business information, contact information, etc.) is stored on servers located within the People‘s Republic of China. If we need to transfer information overseas (such as in connection with cross-border cooperation), we will seek your explicit consent in advance and implement necessary security measures in accordance with laws and regulations and relevant international regulations to ensure the safe transfer of information, while also disclosing relevant cross-border information and security measures;
– Retention period: In accordance with the purposes of use agreed in this Policy and the relevant legal and regulatory requirements, we determine the retention period for information. After exceeding the retention period, we will completely delete or anonymize the processing through secure measures to ensure that information cannot be identified and recovered.
4.2 Security Protection Measures
We place high importance on the security of user information. We have established a complete information security management system and adopt technical and management dual protection measures to prevent information leakage, tampering, loss, abuse, etc.:
– Technology protection: Secure information transmission and storage by employing cryptographic technologies (such as SSL encrypted transmission), firewalls, intrusion detection systems, and other technological measures; encrypting sensitive information storage to restrict access to information; regularly conducting security testing and upgrades of website systems and servers to prevent cyber attacks, virus intrusions, and other security risks;
– Management protection: Establish a strict information management system, clarify information access permissions, only authorized personnel can access user information, and the access process will be logged; regularly conduct privacy protection and information security training for employees, enhance employees‘ privacy protection awareness, strictly prohibit employees from privately collecting, divulging, and abusing user information;
– Emergency response: Establishing an information security emergency response mechanism, if security incidents such as information leakage, tampering, loss, etc. occur, we will immediately initiate the emergency response process, take corrective measures, reduce security risks, and promptly report to users and relevant regulatory authorities according to legal and regulatory requirements.
It needs to be explained that although we have adopted the above security protection measures, due to the complexity of the network environment and the limitations of technological development, we cannot completely eliminate information security risks. If information security problems arise due to irresistible forces, third-party attacks, etc., which are not caused by us, we do not assume corresponding responsibility, but will actively cooperate with users and relevant departments to address them.
5. Information Disclosure and Sharing
We strictly protect the confidentiality of your user information and will not disclose or share your user information with any third party without your explicit consent, except in the following circumstances:
– Business cooperation requirements: In order to complete order fulfillment, provide technical services, etc., we need to share necessary information with our partners (such as logistics providers, technical support parties, payment agencies) (such as logistics information sharing only delivery addresses, contacts, and phone numbers, not full business contracts and sensitive information), we will sign confidentiality agreements with partners, requiring them to strictly protect user information in accordance with this Policy and related agreements, and not use it for other purposes;
– Legal and regulatory requirements: Disclosure of relevant user information in accordance with mandatory requirements of laws and regulations, administrative or judicial authorities, and co-operation with investigations, regulation, enforcement, etc. ;
– Security requirements: To prevent fraud, maintain website security, and protect the legitimate rights and interests of users or the public, in an emergency, necessary user information may be disclosed;
– Corporate mergers, restructuring: If we have a corporate merger, restructuring, asset transfer, etc., user information will be transferred as part of the asset, we will notify you in advance and require the beneficiary to continue to comply with this Privacy Policy, if the beneficiary changes the use of the information, we will separately seek your consent;
– Other situations with your explicit consent: such as when you agree to us sharing non-sensitive information with industry associations, cooperative promotion platforms, for industry communication, brand promotion, etc.
We will not sell or rent user information to any third party, nor will we use it for commercial promotional activities that are not related to this policy agreement; for information that cannot be identified as a specific user after being anonymized, we may use it for industry analysis, product optimization, etc., without further seeking your consent.
6. Users‘ privacy rights
Under applicable laws and regulations, you as a user enjoy the following privacy rights, and we will provide you with convenient channels to exercise your rights:
– Right to know: You have the right to know the extent, manner, and purpose of our collection, use, storage, and disclosure of your information, which can be learned through this privacy policy, website consultation channels, etc. ;
– Access rights: You have the right to access your personal information and business-related information, which you can request through your website account, contacting our customer service, etc. ;
– Correction right: If you find that the information we collect and store about you is incorrect or incomplete, you have the right to request us to correct and supplement it, which we will process promptly after verification;
– Right to delete: If you believe that the information we have collected exceeds the necessary scope, or you no longer need to use our services, you have the right to request that we delete your relevant information, and we will, after verification, completely delete the deletionable information (excluding those that are required to be retained by law and regulations);
– The right to withdraw consent: You have the right to withdraw your consent to the collection, use, and sharing of information, and upon withdrawal of consent, we will stop the collection, use, and sharing of relevant information, but this will not affect the processing of information previously completed based on your consent;
– Right to Report a Complaint: If you believe that our information processing behavior violates this Privacy Policy or relevant laws and regulations, harming your privacy rights and interests, you have the right to report a complaint to us. We will respond within 3 working days after receiving the complaint report and provide the processing results within 15 working days. If you are not satisfied with the processing results, you can complain to the relevant regulatory authority.
When exercising the above rights, you can contact us at the contact details at the end of this policy. We may require you to provide necessary authentication information (such as corporate proof, contact proof) to ensure the security of exercising the rights and prevent information from being illegally tampered with or misused.
7. Privacy Policy Updates and Notifications
As laws and regulations update, the industry develops and our business adjusts, this Privacy Policy may be revised. The revised Privacy Policy will be posted prominently on the front page of our official website, with the date of update clearly marked, and the revised policy will take effect from the date of publication.
If significant changes to the Privacy Policy (such as significant changes in the scope of information collection, use, disclosure, etc.) occur, we will notify you in advance through pop-ups on websites, emails, text messages, etc., to ensure that you are aware of all the revised content; if you continue to access and use our website and related services, it will be considered that you agree to the revised Privacy Policy.
This Privacy Policy is effective from the date of publication and replaces all our previously published privacy-related agreements on the website.
8. Disclaimer
In the following situations, we do not take responsibility for issues arising from user information:
– Users voluntarily disclose information to third parties, or information is leaked or tampered with due to user‘s own misconduct (such as leaking account passwords, contact details);
– Information security issues resulting from third-party websites, services, or organizations collecting user information (unrelated to us);
– User information leaked, lost, or tampered with due to irresistible forces (such as earthquakes, floods, network disruptions), third-party attacks, virus invasions, etc. that are not caused by us;
– the user‘s provided information itself is untrue, incomplete, resulting in related problems;
– Other disclaimers provided by law and regulations.
9. Contact methods
If you have any questions, suggestions, or need to exercise your privacy rights or make a complaint, you can contact us by:
– Contact phone: +86 158 8892 0959
– Email: [email protected]
– Contact address: 317525 Qianwayu Industrial Park, Daxi, Wenling, Taizhou, Zhejiang, China
We will respond to your needs promptly, properly handle your related claims, and protect your privacy rights and interests.